 Can you even imagine a modern retail business without a Point of Sale system?
… and yet, a significant number of business owners today are still handicapped with "glorified cash registers".
The true strategic advantage that an intelligent, integrated POS software system can bring is how it can help
manage your business, instead of just reporting on it.
Faster and More Accurate Transactions
Speed up your checkout line and reduce costly errors by using a barcode scanner that plugs directly into your
Windward powered POS system. It can also greatly improve the speed of checking in received shipments and checking
out sold goods, and it reduces the chance of human error.
Windward System Five offers the Independent Retailer powerful point of sale features and controls not normally found in comparable systems. The impressive, multi-functional, point of sale transaction screen can be used in both touch and click format. Either application makes an exceptional visual statement to your customers about the professionalism and quality of your store.
Windward Software combines style and substance in the Sales process – not only is the system easy to learn and use – it performs a multitude of functions and controls for the smooth running of your business.
When the point of sale transaction is completed - Windward automatically and in real-time:
• Records the Transaction
• Adjusts the Inventory Balance
• Checks the Inventory Levels for Purchase Order Recommendations
• Records Information to the Customer Account
• Records Information to the A/R System
Better Managing of Inventory
Your greatest asset (and sometimes liability!) is your inventory, so why not manage it with the care and
attention you bring to the rest of your business? Track and analyze inventory properly to eliminate avoidable
expenses like overstocking, over billing, and shrinkage, not to mention the less tangible cost of stock shortages;
frustrated customers and lost sales.
Save time with Automated Ordering
Based on historical sales levels, a retailer can set minimum and maximum stock-on-hand levels. Windward System Five
will then prompt you with Purchase Order suggestions. This will prevent overstocks and will ensure that orders
are placed with the retailer's vendors in time to prevent out-of-stock situations. What was an all-day struggle
is now a simple 10-minute task - you can even fax or e-mail your suppliers directly from System Five!
Improved Customer Service
Windward System Five helps you provide superior customer service by better understanding your customers and their
buying habits, by reducing checkout errors, and by streamlining the checkout process. Make every customer feel
they're "special", with their complete sales history and preferences at your fingertips. Add new customers on the fly. When creating an invoice for a new customer, you can click on the new customer button to create the customer right then and there. This is great for warranty purposes or just to increase your mailing list.
Real-Time Business-Critical Information
Honestly, does it help you to get key financial information a month or two after year-end? Windward System Five's
comprehensive reporting functions give you real-time access to all the sales and financial data you need to make
those critical decisions that help keep you one step ahead of the competition. And because Windward System Five
Accounting functions are totally integrated with both Point of Sale and Inventory, you know it's both accurate and up-to-date.
Estimates
Windward System Five allows you to enter estimates using the customer and inventory items on file. Estimates will have no effect on the inventory on-hand, customer balances or the profit and loss statement. However, when the customer decides to make the purchase, you can convert the estimate into an invoice or work order without having to reenter all the data.
Work Orders and Pick Lists
If you are in the service business, you can create work orders while the work is in progress. As the work is completed, the work orders are updated so when the customer arrives, it is simply converted into an invoice, without reentering the data. Similarly, you can enter large customer orders and print a pick slip sorted by location. When the order is ready to go, just convert the work order into an invoice.
You can accept deposits on work orders, and the system will show the correct balance due when the customer returns to pay. As work orders are entered, the inventory values are immediately updated, however, the customer balance and ledger values remain unchanged until the work order is finally invoiced.
RMA (Return Merchandise Authorization)
Windward System Five includes great support for RMA, both those being returned to you from your customers and those going from you to your supplier. The RMAs are tracked and reported until they are completely dealt with.
Ship Partial Orders
It is very important that whenever inventory leaves the store in a customer’s possession that an invoice be created, either cash or on account. Windward System Five supports tagging and moving the shipped item from a work order, onto a final invoice when you need to make partial deliveries.
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Notable Features:
• With the appropriate level of security, the user can view your cost and profit margin before applying a discount
• Tendering with a foreign currency is supported
• Optional interface to fast credit card verification software
• Track service technician time spent versus time billed and print productivity reports
• Send invoices directly to customers via e-mail or fax
• Send special orders directly to the purchase order module so they will not be forgotten
Click to view a larger version of the touchscreen screen
Windward's Point of Sale Software integration with barcode scanners, receipt printers, touch screens, cash drawers, pole displays and other point of sale devices, will greatly enhance your checkout speed, inventory accuracy, professionalism, and customer service.
"Since installing Windward, our business has become more streamlined in many ways.
Our stock is able to be kept in balance due to the ease of checking items through the system. If any problems
arise with stock errors, it's easy to rectify. Customer balances and information is at the press of a button,
and is easy to obtain, even for those of us who are better at changing tyres than operating computers.
Our financial reporting has become less of a nightmare with Windward, especially with GST, as the many and
varied reports enable us to complete our returns accurately, on a quicker time frame. Our accountants are
impressed".
Julie, Partner - Clarence Valley Tire Center
 Read more what some of our customers are saying about Windward.
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