Welcome to myWindward, your starting point for news, tips, and tricks to help you get the most
out of Windward Software's business management products and services. This site is intended to be the
preeminant place for Windward users to get the information they need, to share ideas with fellow
users, and to purchase support, training plans, and other Windward products online.
First time visitors should click the 'First time here?' link to the right. This'll get you started
down the path to access the other features of myWindward.
We are continually working to provide increased efficiency and more flexibility in our products
To see a list of new features, you can visit our online Self Help and click on the "Whats NEW in this version?" link on the left.
We also have a sneak preview of new features that will be available in the next release!
We have now posted a series of videos to help you along
See a list of suggested year end procedures such as completing integrity check routines, receiving all PO's and preparing for a physical stock count, recording all journal entries, and many more...
Date added: Dec 17, 2008
Mercury Payment Systems' Stand In Service
Did you know that Windward partner Mercury Payment Systems processing offers "Stand In" service?
As far as we know this is the only payment processor who is willing to offer this protection. If for any reason the
link to your credit card / bank processor is lost, Mercury will provide you an authorization code for transactions
during that time. If after the connection is re-established and it turns out that the card should have been declined,
then Mercury will "stand in" and pay for the transaction in question. You don't even know that the connection was lost
and can keep the lineups in your store moving.
In one recent 13 minute span Mercury processed 1.3 billion dollars worth
of transactions and "stood in" for $40,000 dollars of declines for their merchants.
Windward Software Inc.
200 - 3547 Skaha Lk Rd
Penticton, BC V2A 7K2
Toll Free (800) 663-5750
Fax (250) 492-8886
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Important Support Numbers
Windward Support is available from 6:30am until 5:00pm (PST Time)
North America : 1.800.663.5750
World Wide: 1.250.492.8888
Email: support@wws5.com
New Feature Request
Got an idea? Submit it here and we will consider it while adding new
features to our software. We've found that our customers have the best
ideas for improving the software and we treat these suggestions
seriously. Submit a request
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